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Showing posts from April, 2018

How To Pass CCNA In First Attempt

In the field of information technology networking plays a major role. Networking is the design, construction and use of networks. Networking has made the life of humans easier. Networking helps in bringing everyone together. Technology has changed many lives in different possible ways. If you are planning to start your carrier in the field of networking then getting yourself certified by the CISCO is mostly recommended. CCNA (CISCO certified network associate) is the certificate that is given by the CISCO. It is an associate level certification given to the networking aspirants by CICSO. The aspirants can do CCNA course in Chennai . Your talent and skills in the networking field can be determined by the CISCO certificate. The aspirants with the CISCO certification are more preferred in the recruitment as CISCO is one of the mostly trusted certificates. If you clear the CCNA examination then you will have a bright career in the field of networking. Practice From Web There ar...

Etiquette is a Major Focus of Corporate Training

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With the marketplace becoming global, business cannot be done effectively and seamlessly without an awareness of the cultures of your customers. Also, since a lot of transactions are conducted on the phone,  telephone etiquette training  is often requested in  corporate training . India has achieved its stardom through the out sourcing of customer service centers which provided technical support for its customers from all over the globe. Telephone and email were the contact channels to the customers. Hence Telephone Etiquette was very critical in providing excellent customer service. So telephone etiquette training became an important part of the  corporate training programs . Emotions ran high on these calls as expensive equipment is giving trouble. Also, the comprehension between the two parties was greatly impeded by the challenges in communication. The customer service representative often had to deal with anger and sarcasm but the core learning that we h...